Never miss another business call again. Click the button below to start a free trial that suits your business needs. You can also scroll down to learn more about what our remote receptionist service has to offer.
Along with answering your calls, we include extra benefits. You can have a custom call answering experience, call screening, and call overflow coverage. Other options are available such as a toll free or local numbers, outbound calls, and custom voicemail with email forward for off plan hours.
Most answering companies will not take the time to deveop a specific answering solution bespoke to your business. We can help with crafting your answering experience and having specific questions for setting appointments and closing more clients.
~ Estimate is based off an average appointment scheduling call duration of 2 minutes and non-scheduling call of 60 seconds
Our team can answer any questions you have about what a remote receptionist service can do for you and your business. You can also see our complete Q&A list here.
A virtual / remote receptionist is an individual highly qualified in phone etiquette practices and customer service, except they aren't stationed in your office.
We most certainly can. You provide us with a list of names, numbers, and a script, and we will do the rest.
The ability to customize our outbound feature to fit your needs means less day to day stress for you. Just give us the details, and we can make the calls.
We expect most businesses will have their own established phone numbers.
We will provide you an assigned Epic Receptionists phone number with your local area code as a first step (some area codes may not be available)
From there, you have two options:
1. You can either forward your calls to your 24 Call Net number using your existing phone number.
2. You can publish the 24 Call Net number we assign you on your website, marketing materials, etc. Please note; however, we retain ownership of this number and cannot port it out to you in the future.
Yes
We can design your plan according to your small business needs. You may forward or stop forwarding your calls at your discretion. This also includes times of the day, certain weeks of the month, etc. We will work with you to design a plan that fits your needs.
Our standard protocol is to place a caller on hold when transferring calls and call you first before connecting the caller.